Customer Service Advisor

Job Role: Customer Service Advisor

Salary: £26,000per year/ £26,000 per year

Benefits: Incentives/ opportunity to work from home

Job Type: Permanent/ Part Time

Hours of work: 25 hours per week (Shift work – flexibility is a MUST)

Location: Birmingham City Centre

Office Angels are excited to be working with well established international company that have managed to bring over their expertise to the UK and are currently celebrating their 10th anniversary this year.

My client is looking for the right person who has a passion for Customer service and going above and beyond to ensure the service provided has been an impeccable experience for the customer.

For this position you will be required to work shift including evening and weekends and full flexibility is required so the preferable candidate will have no other prior commitments.

Key responsibilities of a Customer Service Advisor role will include:

* Receiving inbound calls from existing customers and providing support and guidance where needed.
* To be knowledgeable about the particular product.
* Developing relationships with customers.
* Answering customer queries via telephone or the website.
* To be able to give customers the resolution to their query.

Desired Skills & Experience of a Customer Service Advisor:

* To have a retail background isn’t essential but may be beneficial.
* Being very flexible regarding work shift patterns.
* To be extremely IT literate.
* To be able to work as part of a time or as a individual.
* Be able to work shifts and over the festive period

The, if you have not heard from Office Angels by this date please assume you have been unsuccessful at this time.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.