Hotel & Events Group Consultant

Salary: £30,000 – £36,000 per year

We are collaborating with a luxury travel company that offers luxury hotels, apartments and events across the globe or VIPs.

Due to remarkable growth in travel now seeking an experienced Hotel & Events Group Consultant to join their team at their London office. We would consider candidates from a hotel reservations background, tour operator, wholesale travel company or travel agent. Monday to Friday office hours with a generous bonus structure is on offer.

Duties

• Taking hotel reservations over email, telephone and via other mediums.
• Offering a cutting edge customer service.
• Promptly replying with suitable options to clients to ensure customers receive prompt correct responses.
• Negotiating hotel rates.
• Processing accommodation or event bookings and sending detailed confirmations.
• Delivering or sending VIP gifts to hotels if required.
• Meeting some clients and hotels.

Essential Requirements:

• Experience in making reservations in a hotel or travel agency is essential
• Strong interpersonal & communication skills
• An excellent command of the English language, both written and spoken
• Professional and warm personality
• Exceptional customer care skills
• Ability to negotiate rates with hotels and/or find innovative solutions
• Sales driven
• Meticulous attention to detail
• UK, Europe & USA Geographical Knowledge
• Computer knowledge of Microsoft Word, Excel, Powerpoint.

Benefits:

• Generous holiday allowance
• Special agent rates for travel
• Lucrative Bonus Scheme
• Sociable working hours
• Career progression
• Fun working team.