Inbound Production Operator (Evenings – 12 Months Temporary Contract)

Position: Inbound Production Operator (Evenings – 12 Months Temporary Contract)
Location: Royal Wootton Bassett
Hours: 37.5 hours per week (15:00 – 23:00)

JOB PURPOSE:

To work as a member of the production team to ensure efficient, effective and proactive running of the varying types of production work and associated tasks supporting the Shift Manager to achieve client’ SLA’s and the sites KPI’s each day.

DUTIES AND RESPONSIBILITIES:

► Within your department you are required to process work to the desired Key Performance Measures.
► You will be required to run production equipment and barcode production systems to track containers through the various stages of production.
► You will need to adhere to operational processes and work instructions as requested by the Shift Manager or his deputy.
► Job Reconciliation and accuracy.
► Quality of work produced to meet with or better SLA targets.
► Cleanliness and tidiness of your work area.
► Assisting with training other operators as required.
► Re-deployment to other business areas to assist in duties.
► Cross training in other functions and departments may be necessary.
► Any other duties as required by the Supervisor / Site Management Team.
► The post holder will be professional at all times when dealing with clients and proactively represent SPS on site promoting excellent customer service.

PERSON SPECIFICATION:

The ideal candidate will display knowledge and experience of the following:
► Production Operator.
► Customer service and complaint handling.
► Ability to prioritise and manage peak service demands.
► Ability to communicate effectively in a variety of written and verbal formats with a wide range of people.
► Ability to work in a team or individually.
► Flexible approach to work activities.
► Working accurately, under pressure, to tight deadlines.
► Good IT skills – Word Processing, Spreadsheets, Databases, Email and Web.