Senior Solutions Consultant – Pre-Sales Engineer

Senior Solutions Consultant / Presales

Uxbridge

£60,000 + Full Benefits and Career Progression

This is an outstanding opportunity for you, a Senior Solutions Consultant / PreSales Professional working in the field of Unified Communications.

As a Solutions Consultant / Pre-sales Engineer, you will be responsible for providing full technical expertise to assist the field sales team. You will be actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our solutions.

As the Solutions Consultant, you must be able to articulate technology and product positioning to both business and technical users.

You must also be able to establish and maintain strong relationships throughout the sales cycle with both the internal teams and the customer/prospect.

Responsibilities

* Responsible for development and delivery of solution demonstrations
* Responsible for representing the solution to customers/prospects and at field events such as conferences, seminars, User Groups etc.
* Facilitating Discovery sessions with customer/prospects in conjunction with field sales force
* Able to respond to functional and technical elements of RFIs/RFPs
* Responsible for designing and documenting the architecture/solution proposed
* Ability to defend the solution are needed
* Responsible for transitioning the project to implementation teams along with field sales force
* Able to convey customer requirements to Product Management/ Sales Technical Services teams
* Able to travel throughout sales territory

About you

In order to be successful in your application, you must be self-motivated with a proven track record in software sales, knowledge of technology and knowledge of the Unified Communications/Contact Centre industry. Must possess strong presentation skills and be able to communicate professionally in written responses to emails and RFPs. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. Must be prepared for travel.

* 3-5+ years relevant technical experience in sales
* A relevant degree or equivalent business experience
* Microsoft Certified Technology Specialist (MCTS) is nice to have
* Knowledge/Certification on Microsoft Lync / Office Communications (OCS), Microsoft Exchange, Microsoft SQL and Active Directory
* Understand telephony standards & protocols (e.g. E1ISDN, QSIG, SS7, R2, μ-law, A-law, etc)
* Able to calculate trunk/port requirements (particularly for ACD, IVR) using Erlang calculation, etc.
* Understand speech-enabling technology such as Advanced Speech Recognitions (ASR), Text-to-Speech (TTS), VXML, etc
* Understand VoIP technology such as CODEC (G.711, G.729, etc), H.323, SIP, gatekeeper, IP-PABX, IP gateway, IP Phone, etc
* Understand various development & interfacing environment such as web services, J2EE, MS.Net, SOAP, WSDL, UDDI, various industry-standard APIs (such as DLL, DCOM, Active-X, JavaBean, HTTP request, XML), Visual C++, Visual Basic, etc
* Understand ODBC, TCP/IP concept
* Familiar with various industry-standard OS such as Microsoft Windows, 2003/2008, XP, Vista, Windows 7, etc
* Knowledge/Understanding of Server architecture, Storage technologies (SAN/DAS), Virtualization software (VMWare, Microsoft Hyper-V),

If you are an experienced Senior Technical Consultant / Pre-sales Engineer in a Software Environment, ideally Telephony Software, then please send your CV to me today.