Sales Administrator

Salary: £30,000 – £32,400 per year

If playing a major part in ensuring Patients in over 90 Countries receive medicines they need, this rewarding role could be for you.

Joining a trusted and respected MHRA regulated Pharmaceutical Company, the Customer Service Executives work closely with the Key Account Managers and have responsibility for a number of B2B Customers in assigned Countries. The role involves high volume processing of orders and administration, working with a high level of accuracy, to deadlines and within guidelines and providing first class Customer Service.

Responsibilities include:

Managing the entire life cycle of orders from producing quotations, order processing through to delivery and aftercare

Keeping Customers up to date with order status and delivery times, including preparing and providing documentation as required

Liaising with warehouse and freight forwarders

Arranging the legalisation of documents

Ensuring standard operating procedures (SOPs) are followed

Responding to enquiries, deviations and complaints if they occur

To be successful in the role, proficiency with Word, Excel is needed. SAP is used but training can be given. In addition to desire to provide a first class customer service, team spirit, professionalism and being results driven. Full training on specifics is given but experience in a customer service, order processing, sales administration role would be helpful.

To apply for this great opportunity please send your CV.