Facilities Manager

TribePost Ltd are working on behalf of Servest to fill this vacancy.

Job Title: Facilities Manager
Location: Thurrock Distribution Centre
Salary: £42,000 – £48,000DOE

A Facilities Manager opportunity has arisen to join this fast paced company in a period of exciting change and growth.

Reporting to the Facilities Manager – Food and Distribution you will be responsible for the effective management of the facilities management service for the site working in partnership with the customer.

Job Description Overview:
– Ensure all rotas are in place to cover the needs of the site taking into account peak periods
– Establish a thorough understanding of the site specification for your site and monitor the frequencies of all activities.
– Ensure the specification is being met on site and that the customer has a full understanding.
– Review of the specification on a regular basis alongside the customer and obtain evidence of the specification is being completed
– Monitor and review the service standards with the customer.
– Ensure you communicate effectively with your site supervisors and senior managers regarding the specification and ensure they are aware of any issues.
– Ensure all audits are completed within the timescales given and review audit results within the timescale agreed by customer.
– Ensure next steps are immediately responded to by liaising with your site supervisors where necessary and using these to build long term improvements with the customer.
– Agree action plans with customer and senior manager to correct any poor audit scores.
– Carry out all legislative food hygiene audits and daily checks.
– Carry out all legislative security audits and daily checks.
– Check all plant, equipment and machinery on site regularly and report on any defects / repairs required. Ensure it is maintained as per maintenance contracts.
– Ensure all hand over documentation is completed effectively for all equipment.
– Liaise with Human Resources / Payroll and Operations teams at Head Office to maintain excellent customer service at site level.
– Ensure both yourself and your team engage effectively and professionally with all central head office functions.
– Control the hours and stock budget for site ensuring to review the spend each week and address issues.
– Monitor the spend of chemical on site ensuring it stays within the allocated budget.
– Manage the spend on uniform for site whilst ensuring that staff have the adequate clothing to fulfil their role.
– Maintain an effective working relationship with the customer by ensuring that you communicate with the customer managers in the appropriate way.
– Meet the customer daily and update them with relevant information.
– Respond to any customer feedback in a professional and timely manner.
– Have regular updates with the appropriate person on site to ensure effective communication within the company and to the customer.
– Maintain confidentiality at all times, establish and maintain a good reputation with the customer
– Identify opportunities to expand business on sites through organic growth.
– Take a proactive approach to increasing the services offered to customers and offering value through organic growth.
– Ensure that you complete and submit timesheets / holiday and sickness forms within the given timescales.
– Work with HR to effectively carry out disciplinaries and grievance hearings.
– Effectively manage new starters ensuring their applications and correct identification is with Head Office within agreed timescales.
– Monitor absence levels on sites and engage with HR to reduce any ongoing absence issues.
– Work effectively with the Union Representatives on site where appropriate.
– Identify any training needs for supervisors and staff and feedback to senior managers and/or HR.
– Liaise with head office on training requirements.
– Complete appropriate training documentation and records.

The successful candidate will have the following skills and experience:
– Ability to influence and gain commitment from the team and the customer to raise standards.
– Able to demonstrate customer focus and to have daily meetings with the customer.
– Effective communicator who can deliver messages and push back to the customer if required.
– High level of planning and organisational skills.
– Ability to demonstrate strong personal integrity and embed these values in your team.
– Ability to deliver and implement the company vales of: Original, Passionate, Active and Reputable
– Strong leadership style with a focus on supporting and developing employees through motivation and training.
– Proven experience of managing people.
– Experience within the cleaning and/or facilities industry.
– Proven track record of dealing with customers.

Servest is an equal opportunities employer and relies on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age.

This vacancy is being advertised by TribePost Ltd. The services advertised by TribePost Ltd are those of an Employment Agency.

This vacancy would be of interest to job seekers searching for the following vacancies: Facilities Manager