Ecommerce Assistant

Fantastic and exciting opportunity has arisen for a person to join a forward thinking Colchester based company as an Ecommerce Assistant.

You will need to have a clear vision for our clients online digital strategy. Working alongside the Ecommerce Manager, you will bring your experience and be responsible for updating all content and managing the addition of products to our clients website.

Duties and Responsibilities
• CMS management using Magento Ecommerce Software
• Take ownership of and maintain the online product range to maximise number of sales and margin
• Cleanse overall product database to identify and update missing product ranges, prices, descriptions, features, attributes, categories and images to be added to website
• Research and review product ranges on suppliers and competitor’s websites and work with the product management team to set website competitive pricing
• Work closely with heads of product departments to plan and feature each product range across the website and liaise with departments to ensure the correct processes are followed to sell and distribute each product effectively
• Create, implement and maintain a detailed plan of action to meet agreed timescales for managing product and content additions to the website
• Analyse and deliver weekly KPI metric reports to maximise sales opportunities
• Ensure all content on website is fully SEO compliant to maximise potential for 1st page search rankings across all departments and products
• Manage Social Media channels to drive daily customer engagement and visits to the website
• Assist Marketing Manager with general monthly campaigns and promotions to ensure these are featured prominently on the website and are up to date and relevant
• Conduct daily walkthroughs of website to discover any errors and amend accordingly
• Report on site functionality, system and process issues to the web development team for resolution or development
• Ownership and continual merchandising of the website to maximise customer experience and conversion
• Optimising our onsite search to improve customer experience and conversion
• Work with the Ecommerce Manager on future development of website and digital marketing activity
• Complete ad-hoc reports and tasks in line with business and department requirements
Desired Skills
• Computer literate – in particular advanced skill level in Excel and experience of CMS management. Magento would be an advantage.
• Knowledge and understanding of Web Analytics and ecommerce KPI metrics
• Numerate and commercially aware
• To demonstrate a positive, flexible and professional attitude
• To be able to communicate clearly & effectively and to different levels of the business
• Strong organisational and time management skills

Hours Monday to Friday 8.00am to 5.00pm
Parking on site
22 days holiday plus bank holidays