Call Centre Jobs

Would you like to work for an award winning company who have grown year on year for the last 3 years by an average of 60% and offer unrivalled career development opportunities?

Due to continued growth and outstanding financial performance our client are looking to recruit over 300 people into their contact centre in Bradford in 2015. We have start dates across April, May, June & July.

Located a 5-10 minute walk from Bradford Interchange and Forster Square stations, they occupy modern offices with excellent facilities.

We are looking for Customer Service and Contact Centre professionals to work as Customer Account Agents.

We have 2 different role’s available.

A New Accounts role, which involves contacting customers who have applied on-line for a Credit Card to talk them through the details and then contacting them once they have received their card to check everything is ok and cross sell some additional products. You don’t need any previous experience for this role, just excellent communication skills, a warm and friendly personality and be driven to succeed.

We also have a Customer Service role dealing with existing customer enquiries. For this position you’ll need previous experience working within a Customer Service or Call Centre environment. Having Financial Service or Baking experience would also be beneficial, but not essential.

Along with a market leading basic Salary: £26,000(dependent on experience), you will receive the following benefits:

– Up to £26,000 per year bonus (upon hitting set criteria)
– 22 days holiday + bank holidays
– A highly competitive defined contribution pension scheme
– Share Purchase Plans – Option to save for 3, 5 and 7 years
– Subsidised on site restaurants
– Onsite Gym

They operate a flexible shift pattern which requires you to work 37.5 hours per week, to include 1 in 2 Saturday`s. The contact centre is open 8am to 8pm Monday – Friday and 9am -5.30pm Saturday.

In order to be successful you`ll need at least 6 months experience within a Customer Service or Contact Centre role. You’ll also need a confident and customer focused telephone manner with excellent attention to detail.

Keywords: “Customer Service”, “contact centre”, “call centre jobs in Bradford”, “Financial Services”, Banking, “customer service Jobs in Bradford”, “call centre jobs in Leeds”, “customer service jobs in Bradford”