After Sales Administrator
Full job description
Interaction Recruitment
Salary: £28,200 per year
After Sales Administrator
Temp role, £28,200 pa Pro Rata (£11.59p/hr), 39hrs per week, Mon to Fri
LEEDS
Interaction Recruitment are looking for an experienced After Sale Administrator to work for their client, a busy Manufacturing company based in Leeds. Reporting to the Service Team Leader, your responsibilities will be to provide service, maintenance and repair solutions to customers and ensuring that their expectations are met throughout the process.
Day to day duties will include:
-Liaising with customers to schedule service engineer maintenance site visits
-Sending service engineer job sheets
-Allocating parts to be shipped to sites
-Completing customer questionnaires and service engineer site access forms
-Recording and booking service engineer training courses
-Chasing missing service engineer site visit reports
-Ordering service engineer work wear
-Working closely with external customers and internal staff
-Keeping accurate files and systems updated
Key skills and experience required for the role include:
-Accuracy and attention to detail is essential
-Excellent telephone manner and ability to gain the correct information from the customer
-Ability to multi-task
-Highly organised and able to work on own initiative
-IT Literate with SAP and Microsoft Office experience
-Must be a team player
-Good customer service skills
Your working hours will be 8.30am to 5pm from Monday to Thursday with a 4pm finish on a Friday. The role is Temporary, lasting between 3-6 months and has a salary of £28,200pa Pro Rata (£11.59pper year).
To apply for this job please visit definitejobs.co.uk.