Administrative Assistant

Salary: £36,000 per year

My clients are a leading UK property developer, residential lettings and property management business. They attract investment from UK and international buyers and provide properties for students and young professionals from all over the world. Based in Manchester City Centre, we transform unloved buildings into modern, efficiently designed apartments, with 1,000 units delivered to date and a further 1,000 in the development pipeline over the next 3 years. Looking for a Block Management Admin Support candidate for them.

To be responsible for providing a comprehensive financial and administrative support, reporting directly to the Block manager. To be the first point of contact on the phone for utility companies. Logging and processing of utility and council tax bills for the organisation’s catalogue of properties, dealing with them in the best interest of the business. Undertake additional duties as may be reasonably delegated.

Responsibilities

• Liaising with accounts and adding chasing invoices/payments
• Checking sub-contractor’s invoices and getting authorisation
• Chasing any arrears
• Processing invoices checking to ensure that they are correct e.g., company name, unit price, meter number and meter reads.

• Querying incorrect information with the relevant utility company, ensuring the business is not being over charged and to prevent any disconnections.
• Logging all approved invoices onto the Sage accounting system and reconciling figures so that both manual and computerised systems match.
• Ensuring all logged and stored energy data is up to date and accurate – meter reads (photographic and text based) account status etc.
• Report any unusual usage to the Head of Investor Properties, Maintenance Team and Property Managers where appropriate, to ensure that the buildings operate as energy efficient as possible.
• On a quarterly basis requesting meter reads for the organisation’s catalogue of properties. Logging of all meter reads onto the relevant spreadsheets, liaising with the relevant teams
• Providing Property Managers (PM’S) and the Deposits Manager (DM) with information on tenants over usage of electric. Once the tenancies end, more detailed information is provided to the PM’s and DM to assist them with the deposit returns. 
• Filing of energy bills and contracts.
• Management of the energy email inbox and subfolders.
• Reporting to the business on all energy usage and associated costs, broken down per development.

• Logging of council tax bills for the organisation’s catalogue of properties.
• Checking to ensure they are correct e.g., billing to correct Landlord / Company, and only charged for vacant periods.
• Liaising with the relevant Local Authority via email and/or telephone, providing them with accurate information to enable them to update their records and re-bill as appropriate.
• Liaising with PM’s with any queries over tenancy periods and associated liability.
• Emailing information to Accounts with copies of bills to ensure payment made in a timely manner to prevent any charges and court summons.
• Assist with general workload as and when required by the Director of Operations

Knowledge, skills and experience

• Track-record in a similar profile role in residential property management
• Experience within a busy office environment and teams of people
• A collaborative approach with strong engagement and communication skills
• Track-record of working within complex and regulated environments
• Understanding of financial strategies and finance related performance metrics

Salary and package

• Full time, permanent position
• Competitive salary, commensurate on experience upto £36,000
• Site and office based, with flexibility for some home working

Please note that United In Recruitment can’t always respond to all applicants due to the high volume of CV’s received every day. Should you not receive a response within 2 working days please accept this as not been successful, and we wish you all the best in your job search. Your details will not be held, and we apologies that we are unable to contact everyone in person and thank you for your interest.